Refund Policy
Thank you for subscribing to NodeFerry Pro. We want to ensure you have a great experience with our P2P file sharing service.
1. 14-Day Money-Back Guarantee
We offer a full 14-day money-back guarantee for all new NodeFerry Pro subscriptions. If you are not completely satisfied with our service, you can request a full refund within the first 14 days of your initial purchase.
2. Eligibility for Refunds
- The refund request must be submitted within 14 days of the original purchase date.
- This guarantee applies to your first subscription only (not renewals).
- Accounts terminated due to a violation of our Terms of Service (e.g., sharing illegal content) are not eligible for any refunds.
3. How to Request a Refund
To request a refund, please contact our support team at support@nodeferry.com with your account email address and order number. We will process your refund within 3-5 business days.
4. Cancellations
You can cancel your subscription at any time from your account dashboard. Canceling prevents future billing, but does not automatically issue a refund for the current billing cycle. You will continue to have access to Pro features until the end of your billing period.